Who helps operate Neovois.
Last updated 29 September 2026
Neovois Ltd engages the providers below to process limited personal data on our behalf. A provider is used only where relevant to the feature or plan you use. Connected providers that a user chooses to authorise may also act independently under their own terms.
| Provider | Purpose | Primary location | Data categories |
|---|---|---|---|
| DigitalOcean | Cloud infrastructure, database hosting and encrypted backups | Germany / European Economic Area | Account, workspace, connected content and service data |
| Authentication and user-directed Google Workspace connections | United States / global | Identity data and data authorised through Google APIs | |
| Stripe | Subscription billing and payment processing | United States / global | Account, billing and transaction data |
Conditional providers
The following providers are not used for every account and receive data only when the relevant feature is enabled.
- Resend: Transactional contact and service email. Enabled when production email delivery is configured.
- Sentry: Application error monitoring. Enabled when production monitoring is configured; payloads are minimised.
- OpenAI: User-requested AI analysis. Enabled only for features that clearly identify AI processing.
Additional connected services
Slack, Microsoft, Telegram, Dropbox, Meta services and other connectors are activated only at a user's direction and remain subject to their own agreements. They may receive instructions or data necessary to complete a requested connection or action.
Changes and objections
We may add or replace a provider as the service evolves. We will update this page before a new subprocessor begins materially different processing and provide contractual notice where an executed DPA requires it. Business customers may raise a reasonable, data-protection-based objection by emailing hello@neovois.com.
Transfer safeguards
Where required, Neovois uses adequacy decisions, the European Commission's Standard Contractual Clauses, an applicable UK transfer mechanism and supplementary measures. Details relevant to a business customer are available with our DPA.