A DPA is available for business customers.
Last updated 29 September 2026
When a business customer controls personal data placed in Neovois and Neovois Ltd processes that data on the customer's documented instructions, Neovois acts as processor. A standard Data Processing Addendum is available for eligible business and enterprise customers.
What the DPA covers
- the subject matter, duration, nature and purpose of processing;
- the types of personal data and categories of data subjects;
- documented customer instructions and confidentiality;
- technical and organisational security measures;
- subprocessor authorisation and notice;
- assistance with rights requests, incidents and impact assessments;
- return and deletion at the end of the service;
- reasonable audit and compliance information; and
- international transfer safeguards, including applicable EU Standard Contractual Clauses and UK terms.
Customer responsibilities
The customer remains responsible for its notices, legal bases, instructions, authorised users, connected providers, data minimisation, configured retention and responding to data subjects. Neovois will not process customer data for its own advertising purposes or sell it.
Request and execution
Email hello@neovois.com with your organisation name, contracting contact, country and intended use. The DPA becomes binding only when executed by authorised parties or expressly incorporated into an applicable order form. Customers with specific regulatory or data-residency requirements should raise them before connecting production data.
Controller requests
Individuals seeking to exercise rights about organisation-controlled workspace data should contact that organisation first. Neovois will assist the controller as required by the executed DPA and applicable law.